Joy Mining Machinery Overview

Joy Mining Machinery has a rich and long history as one of the premiere manufacturers of underground mining equipment and providers of aftermarket services. Joseph Francis Joy founded the business in 1920. Over the past 80+ years, Joy Mining Machinery has built a reputation for integrity and ingenuity to become the global leader in the development, manufacture, distribution and service of underground mining equipment.

Joy Mining Machinery manufactures cost effective equipment and provides aftermarket services for the extraction of underground coal -- nearly 90% of its business -- and other bedded materials such as gypsum, lignite, phosphate, potash, salt and trona. Customers receive support and aftermarket equipment on a localized basis at service centers strategically located near major mine sites around the world. Manufacturing centers are located in the US, UK and South Africa.

The Joy Mining Machinery business is headquartered in Warrendale, Pennsylvania and has more than 40 field offices in 8 countries. Approximately 4,500 Joy Mining Machinery employees support customers on a worldwide basis.

Products

Joy Mining Machinery designs and manufactures equipment in four categories for low, mid and high seam applications for both room and pillar and longwall mines:

  • Continuous Miners
  • Haulage Products
  • Bolting Systems
  • Longwall Systems (Shearers, Armored Face Conveyors and Roof Supports)

Service Focus

Joy Mining Machinery is committed to customer partnership. We design products that enable our customers to mine ores and minerals at the lowest possible cost, and then we continuously provide the highest level of customer support. Our e-business site, eMinePortal.com, offers our customers one-stop ordering, service and underground mining expertise. It allows members to purchase parts and components, confirm inventory balances, process payments and review orders through the Internet. Customers can also purchase underground mining parts and services offered by other vendors.

Our eMinePortal initiative is another example of our service focus, and is part of our Life Cycle Management Strategies (LCMS) approach, which places the highest value on continuous and exceptional customer support.

Facts and Figures

Joy Mining Machinery's outstanding reputation is reflected in its industry-leading positions:

  • Joy Mining Machinery is the leading supplier or has a significant position for a majority of the products it manufactures. Independent research* on the use of longwall equipment in the US shows that more than 90% of shearer products, and nearly 50% of the armored face conveyors and roof support products, have been supplied by Joy Mining Machinery.

  • Joy Mining Machinery has an extensive installed equipment base with over 4,500 products working in underground mines around the world.

To Learn More

If you are interested in learning more about Joy Mining Machinery or employment opportunities at Joy Mining Machinery, we invite you to visit our web site at http://www.joy.com/.

You may also learn more about our e-business site by visiting http://www.emineportal.com/.





*Coal Age Magazine, 2001 Longwall Census, February 2001





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