First name: Jose

Location: Belo Horizonte, Brazil

Title: Senior Product Support Engineer

Employee since: 2009

Why did you originally get into engineering?

Originally, I joined the University of Engineering after working about 16 years in a factory of diesel electric locomotives, where I started as a mechanic assistant and finished as a maintenance technician. During this period, I was given the opportunity to gain knowledge and experience that allowed me to see the future opportunities that engineering could add in my professional career. 

What do you currently do in your job?

I currently work in the product support department in Chile as a service engineer. I support the technical work of the wheel loader line, interacting with field service engineers and maintenance personnel at several mine sites. I help them solve critical problems (electrical, hydraulic, pneumatic and mechanical) occurring on the machine. 

What do you value most about working in engineering?

I value greatly the differences in the step-by-stop learning processes and critical thinking skills that each person uses. 

What's the best piece of advice you received on your path to becoming an engineer?

The best advice I ever had was to "keep walking, Jose". This phrase was said by my parents when I was a child and I used it as a reference to achieve the goals in my life. Even after achieving uncountable victories, I decided to switch to engineering, being motivated by this advice. 

What advice would you give a student interested in pursuing engineering?

For all that are interested in entering engineering, never give up on your goals. The path is not easy, but it is enjoyable when you achieve your goals. I learned that it is better to have the knowledge and not use it than to need it and not have it.  

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